Privacy Policy

1. Information We Collect

We do not require customers to create accounts or register on our website. The only information we collect is what you choose to provide to us, such as when you:

• Fill out our contact form or request a quote
• Email or call us directly
• Place an order with us
• Visit our shop or request a business service

This may include your name, email, phone number, company name, project details, or other information you provide voluntarily.

2. How We Use Your Information

We use the information you provide only to:

• Respond to inquiries and prepare quotes
• Process and complete your engraving orders
• Communicate with you about your projects or purchases
• Improve our website and services
• Send you updates about your order (if applicable)

We do not sell, rent, or trade your personal information.

3. Information Sharing

We only share information in limited situations:

• With trusted service providers who help us operate our business (such as shipping or payment processors)
• If required by law or to protect our legal rights
• With your direct consent

4. Data Security

We take reasonable steps to protect your information against unauthorized access, use, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies & Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to:

• Understand visitor traffic and website use
• Improve performance and user experience

You can control or disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct or update inaccurate information
• Request deletion of your information, where legally possible
• Withdraw consent to receive marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Retention of Information

We only keep your information as long as necessary to fulfill your request, complete your order, or meet legal obligations. Once no longer needed, your data is securely deleted.

8. Children's Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: